What This Page Covers and Why It Matters
This FAQ page covers the account and payment steps we get asked about the most. If you have a question about depositing via GCash or Maya, verifying your account, or checking why a withdrawal is pending, you will find the direct answer below — no runaround. We have grouped the answers in the order a returning player would typically need them: account
access first, then deposits, then cashouts, then support. Where a process has more than one step, we spell out each one rather than just saying 'check your settings.' For anything not covered here, our live chat team can pull up your account and walk through it with you directly. Availability of features depends on local law and is accessible to eligible players
only. Payments via GCash, Maya, and InstaPay are the methods we see used most by players in Manila and across the Philippines, so those get the most detail.
- GCash
- Maya
- InstaPay